10 Things to Say When Your Toddler Cries

The next time you’re faced with a crying toddler, try to take a moment to make sure you are calm. If you’re angry, stressed or frustrated, the things that you say will just add to your toddler’s distress. Take a breath or two, acknowledge how you’re feeling, focus on what’s going on inside your body (your heart may be beating a little faster; your jaw may be clenched; you may be feeling tense) and, when you’re ready, use a low voice, and try these 10 alternatives:

  1. “We’re on the same team. I will help you.” Even if your child says they do not want your help, they do want to feel as though you will back them up when they need you.
  2. “I can see this is hard for you.” This simple phrase acknowledges that you hear and see them.
  3. “I understand you’re sad/disappointed/scared/anxious/happy and that’s OK.” Reinforce the notion that feeling an emotion is what makes us human.
  4. “That was really sad/frustrating/disappointing.” Acknowledging the event that triggered your child’s crying helps them also see what triggered their emotion and figure out what to do next.
  5. “Let’s take a break.” Removing you both from the situation helps your toddler understand that sometimes you need to walk away in order to compose yourself. Your child may legitimately be tired or over-stimulated and simply need to have time in a quiet, soothing place before rejoining the activity.
  6. “I love you. You are safe.” This invites connection with your child rather than separation. They may need a hug, a snuggle, or to hold your hand in order to feel that you are indeed there to help them.
  7. “Would you like help/a break/to try again?” Many times when your child cries out of frustration, they need one of three things: help to perform the task, a break from the emotional situation, or to try to do the task again, possibly with assistance. Asking them, not telling them, what they would like empowers your child, helping them to feel important and significant.
  8. “I can hear you are crying, but I don’t know what you need. Can you help me understand?” Even if your child cannot verbalize why they are crying at first, this can give them a chance to practice.
  9. “I remember when you…” While it may seem like a distraction technique, helping them recall a time when they felt happy and peaceful helps prepare their brain for rational thought. Trying to reason with a toddler who is in a highly emotional state is kind of like negotiating with a tiny dictator. They are not prepared to listen to reason when they are in the midst of feeling helpless or angry or sad or exhausted.
  10. “Let’s come up with a solution together.” Ultimately, we want to help our children to develop problem-solving skills. Coming up with a solution that will help process their emotions teaches them how to look at the situation objectively and come up with possible solutions.
  11. Maintain silence and hold loving space for your crying child. Be a pillar of empathy and strength for them.